1

Information We Collect

We may collect the following types of information when you visit our website or interact with our services..

Personal Information
Personal information may include:

• Full name
• Email address
• Phone number
• Address
• Date of birth
• Educational qualifications
• Payment details (if applicable)

This information is typically collected when you:

• Register for a course
• Fill out an inquiry or contact form
• Subscribe to newsletters
• Apply for training programs
• Submit information through social media lead forms

Automatically Collected Information
When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
• Referring website

This helps us improve website performance and user experience.

2

How We Use Your Information

Skystar Academy may use collected information for purposes including:

• Providing educational services and training programs
• Processing course registrations and payments
• Responding to inquiries or support requests
• Sending course updates or notifications
• Improving website functionality and services
• Marketing and promotional communication (with user consent)
• Complying with legal obligations

3

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us:

• Understand user behaviour on the website
• Improve website functionality
• Provide relevant content and advertisements

Users can disable cookies through their browser settings if they prefer not to allow them.

4

Use of Third-Party Services

We may use third-party services that may collect or process data on our behalf, including:

• Payment processors
• Email marketing services
• Website analytics tools (such as Google Analytics)
• Advertising platforms such as Meta (Facebook and Instagram)

These third-party providers have their own privacy policies governing how they use such information.

5

Meta (Facebook & Instagram) Data Usage

Skystar Academy may use Meta platforms including Facebook and Instagram for advertising, lead generation, and communication. Information collected through Meta platforms (such as lead forms or login services) may include:

• Name
• Email address
• Phone number
• Profile information

This information may be used to:

• Contact prospective students
• Provide course information
• Send promotional updates about our programs

We comply with Meta’s platform policies regarding data protection and user privacy.

6

How We Protect Your Information

We implement appropriate security measures to protect personal information from unauthorized access, misuse, or disclosure. These may include:

• Secure servers
• Encrypted connections (SSL)
• Restricted access to sensitive information

While we strive to protect your information, no method of data transmission over the internet is completely secure.

7

Sharing of Information

Skystar Academy does not sell or rent personal information to third parties

• Authorized staff and instructors
• Payment service providers
• Legal authorities if required by law
• Third-party service providers who help operate our website or services

All such parties are required to maintain confidentiality of the data.

8

Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Once the data is no longer required, it will be securely deleted or anonymized.

9

Your Privacy Rights

Users have the right to:

• Request access to their personal information
• Request correction of inaccurate data
• Request deletion of personal data where applicable
• Opt out of marketing communications

Requests can be submitted using the contact information below.

10

Children’s Privacy

Skystar Academy does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that such information has been collected, we will take steps to remove it promptly.

11

External Links

Skystar Academy may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date..

12

Changes to This Privacy Policy

Skystar Academy may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

We encourage users to review this page periodically.