SIT50422

Diploma of Hospitality Management

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXGLC002

Identify and manage legal risks and comply with law

SITXHRM008

Roster staff

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

SITXFSA005

Use hygienic practices for food safety

SITXHRM010

Recruit, select and induct staff

BSBOPS601

Develop and implement business plans

SITXINV006

Receive, store and maintain stock

SITHIND008

Work effectively in hospitality service

BSBTWK503

Manage meetings

SITXHRM012

Monitor staff performance

SITXFSA006

Participate in safe food handling practices 

SITXINV007

Purchase goods

SITXINV008

Control stock

SITHACS009

Clean premises and equipment

CPPCLO3100

Maintain cleaning storage areas

SITXCCS010

Provide visitor information

SITXFSA007

Transport and store food

SITXFSA008

Develop and implement a food safety program

SITHIND006

Source and use information on the hospitality industry

SIRXOSM007

Manage risk to organisational reputation in an online setting

CHC33021 & CHC43015

Certificate III or IV in Aged Care